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No. 5 Alexandria Crescent, off Aminu Kano Crescent (Garkida Building Behind Banex Plaza), Abuja

+234 817 777 7379
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Quality

At ,we follow  GRANDTECH  LTD. mature and  time-tested  quality  processes to deliver robust and optimal services and solutions  on  or  ahead  of  schedule.

CUSTOMER  SATISFACTION

We take  a proactive approach in ensuring customer satisfaction by being sensitive to the  customers need.Feed back mechanism using customer satisfaction surveys,Customer complaints  and appreciation  letters  received  during  the course of projects are used in correcting any shortfalls.

DEFECT FREE PRODUCTS  AND  SERVICES

Our established process measurement mechanisms to  track  and  prevent  defects at  early  stages  of  development  of  products and services ensure that we deliver software into production with so few defects  that users of the  software consider it to be defect-free.

OUR  APPROACH  TO  QUALITY
•  The Quality group is a collection of individuals  responsible for implementing  GRANDTECH  L TD.
•  The Quality group is well  supported by the  Software Quality Assurance,
Software Engineering Group, Knowledge Management Group,and the Training  Group.
•  The Software Quality Assurance group ensures that the project quality activities (including  tailoring  to  suit individual client requirements) are planned and implemented in accordance with our Quality Policy, in all  deliverables.
•  The  Software  Engineering  Group  defines, maintains  and improves  our Quality Management System
•  The  Knowledge  Management  group ensure latest technology is incorporated in to our Tools,Techniques  and  Methodologies used to deliver high-quality services to our customers  ensure  continuous  process improvement
• The Training  Group ensures that the lessons  learnt  during  projects are utilized  in  the  delivery  of   Vision Information Technologies  Pvt Ltd, services. Project documentation and learning’s  are made available via Knowledge management systems.